Shipping Policy

We offer standard 3-day free shipping on all orders over $100 to the continental United States.

*Excluding Hawaii, Puerto Rico & Alaska. 

Please note that we will not deliver to P.O. Boxes. We ship Worldwide DHL for all orders outside of the United States. Actuals costs for international shipping are calculated after you have added items to your cart and filled in the shipping address information on the website.

INTERNATIONAL SHIPPING
All orders shipped outside of the United States are subject to additional shipping charges based on the end country's taxes, tariffs and duties. These fees are not associated with Papillon Jewelry and are to be paid by the client. 

PROCESSING AND DELIVERY TIMES
Orders are processed, shipped and delivered Monday through Friday only. Orders are not processed, shipped or delivered on national holidays. All orders placed on Saturday, Sunday or on a national holiday, will be processed the following business day. Order processing time includes item selection, handling, packaging and shipping. While most orders are ready to ship within 24 hours of placing the order, some orders take additional time. Please allow 48 hours for processing. All orders placed after 1pm ET will begin processing the following business day. We reserve the right to hold orders for verification. All orders billed and/or shipped outside of the continental United States, Hawaii or Alaska must have the same billing and shipping address.